Frequently Asked Questions


Whatever you are doing or not doing is currently defining your practice to your customer base. No matter how you feel about marketing, it is already having an impact on your practice. How your team answers the phone, the first impression of your reception area, and how patients are greeted upon arrival are all a function of marketing. When you set marketing goals, create a plan, and implement strategies, you can affect tremendous change in your practice more easily than you think. Work with the four phases of practice marketing to achieve your goals: Create Awareness, Build Trust, Retain Patients, and Cultivate Referrals.

General Questions

Henry Schein Sales Consultants are trained by leaders in dentistry to assist you with these business solutions. Follow the category that interests you, click the enquiry button to send us a message. 

The Henry Schein Regional Manager, Henry Schein Sales Consultant or our business partner in your area will contact you shortly to schedule a meeting to discuss your needs.

Each practice has its unique set of concerns and challenges. After focusing on your particular needs, we can set up an actionable plan and timetable that is comfortable for you.

Henry Schein is invested in the growth of your practice, our time is provided at no charge in most cases. The third party relationships we have come with specially negotiated rates and all we ask you in return is to commit your business to Henry Schein to access these.

We want to make the business solutions services open to as many dental practices as possible, as we do not charge a membership fee all we ask is that you commit your merchandise business to us and in return benefit from all of the solutions listed.