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HR & Consultancy Services

HR & Consultancy Services

Only Henry Schein could bring together industry-leading consultants, HR specialists, coaching programs, and solutions to better understand your unique needs and offer real results. This approach allows you to reach your goals and build the future you have always envisioned. 

  • Customer Success Programme - Henry Schein Associated Partner

    Your Journey to Greatness. Implementing new software at a dental practice involves significant change, whether you are installing systems for the first time or changing provider. This journey affects the whole practice team and if left unmanaged you can spend longer learning the system, fixing issues and 'guessing' at best-practice: at a cost to your business in terms of productivity.

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    At Software of Excellence we work with you to closely manage this change, meaning your journey to increased productivity is planned, controlled and fast-tracked. Best-practice behaviour is reinforced, your objectives are listened to and KPIs are tracked to demonstrate your ROI.

    Your switch to Software of Excellence will lead to tangible business outcomes as you work together with your Customer Success Consultant and a supporting team of experts over 12 months; turning your practice into a great business and ensuring you get the most from your new business partner.

     

    "The overall conversion, the planning, the attention to detail, the engagement with staff, the reports that were written, the candour in correspondence, the regularity of communication, was excellent and made the whole process seamless." Mayur Pandya, Dental Care Group

  • Horton Consulting

    Horton Consulting provides world-class training for the entire dental team. Renowned for expertise in Treatment Coordination Laura delivers training in a hybrid way to support every type of practice and team.

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    Horton Consulting provides world-class training for the entire dental team.
    Renowned for expertise in Treatment Coordination Laura delivers training in a hybrid way to support every type of practice and team.

    Training can take place online through

    Practice Club – training for owners, manager, dentists and receptions

    Treatment Coordinator Club – dedicating training for Treatment Coordinators

    Training with Laura takes place in a hybrid way through virtual training and in practice or a combination of both.

    Download the free PDF to gain access to Laura’s vision plans for the following roles and for more information

    Receptionists
    Treatment Coordinators
    Dentists
    Implant Coordinators

  • Mark Topley - Go Practice Green

    Why Sustainability Matters for DSOs and Practices: Sustainability is not only about doing the right thing for the planet—it's increasingly becoming a business priority. Patients and regulators alike are expecting practices to take meaningful steps toward environmental responsibility.

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    With the CQC's transition from "Key Lines of Inquiry" to Quality Statements, practices will soon need to demonstrate their sustainability efforts. While enforcement is not immediate, proactive practices will be in a stronger position as the CQC gears up to tighten regulations in this area.

     

    What You Need to Know About the CQC and Sustainability:

    1. The CQC’s updated Quality Statements now expect practices to show evidence of sustainability actions—"we do this in our practice".

    2. There’s a dedicated quality statement focusing on sustainability, indicating that the CQC is paying more attention to this issue.

    3. HTM 0105 (decontamination) and HTM 0701 (healthcare waste management) are being rewritten, and future guidelines will likely include stricter sustainability requirements.

    4. Although sustainability is not yet rigorously enforced during CQC inspections, this is expected to change. Taking early steps now will prepare your practice for future compliance and boost your reputation with eco-conscious patients.

     

    How Go Practice Green Helps:

    • Step-by-Step Guidance: The self-directed online programme helps the team take small, manageable steps towards sustainability, starting with a fun ‘Lunch and Learn’ session.
    • Cost-Effective: Subscriptions start at £35 per month, with the programme paying for itself within the first year by saving costs and improving efficiency.  Henry Schein customers qualify for 20% lifetime discount.
    • Certificates: Earn digital certificates as the practice progresses through each level—Foundation, Bronze, and beyond.
    • Support & Learning: Monthly group calls provide extra help and shared learning, ensuring the team stays on track.

     

    Now is the Time to Get Ahead of CQC Requirements

    Proactively demonstrating sustainability can help you stay ahead of the curve with regulators and attract value-driven patients.

    Visit www.gopracticegreen.com for more or enquire today

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  • Petaurum HR

    Why is HR important in your Business? There is no denying that people are your greatest asset and looking after them is key to helping your practice succeed and grow. Clearly setting out what is expected and treating everyone fairly fosters not only a great work environment, but also a happy, loyal and performing team, all of which will ensure you hold onto your staff and help attract new clients to your practice.

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    Petaurum Solutions have developed a series of HR Support packages that will make sure your practice not only remains compliant and protected from both legislative and reputational risk, but also can adapt to your practice’s growing needs. 

    Range of HR Support Packages

    Petaurum Solutions HR support packages have been developed by their team of professionals with many years of collective experience in helping businesses succeed. Each package has been designed to help your practice both now and for the future.

    HR Assure is tailored to help practices protect themselves from reputational and financial risk, while at the same time complying with legal employment responsibilities. With HR Assure your practice will benefit from a standard Offer Letter and Contract of Employment, supporting forms, a standard suite of Employment Policies and free access to our employee benefits platform, Benefits Cloud - standard package

    HR Maintain is tailored to help practices not only protect themselves with all the benefits of the HR Assure package, but also provides on-demand access through a telephone helpline to Petaurum Solutions' HR professionals for advice and support when issues or questions arise, along with a further range of standard templates and documents.

    HR Develop is a custom package designed to meet your own individual practice needs and ensure your team is set-up for success.  Petaurum Solutions will work with you to develop a rolling programme of value-add activities that will maximise productivity by helping everyone to work towards common goals.  HR Develop will help turn your plans into reality, putting your people at the heart of your success.

    When people are your biggest asset and investment, why leave managing their performance to chance? Submit an enquiry today to be contacted by Petaurum Solutions about the type of HR Support Package that is right for your practice.

    Henry Schein Dental customers receive 10-20% discount on Petaurum Solutions HR Packages

Useful Links

Corporate Social Responsibility (CSR): Making it work for your practice and your team

Corporate Social Responsibility (CSR): What is it and why does it make a difference to your practice?

Boosting your team's performance: Expert tips for effective management

Videos

Henry Schein UK Holdings Limited t/a Henry Schein Dental is a limited company registered in England and Wales under registration number 11584480 and VAT registration number 573778979. Its registered office is Medcare House, Centurion Close, Gillingham Business Park, Gillingham, Kent, ME8 0SB.